BOARD OF CANINE BEHAVIORISTS

PRIVACY POLICY

www.caninebehaviorists.org

Our Commitment to Your Privacy

The Board of Canine Behaviorists ("BCB," "the Board," "we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using our website, applying for certification, becoming a member, or otherwise interacting with the Board, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with the Board, we may collect the following information.

Personal Information

This may include:

•      Name

•      Email address

•      Telephone number

•      Mailing address

•      Country of residence

•      Employer or organization

•      Professional credentials

•      Education history

•      Employment history

•      Certification information

•      Membership information

Certification Information

When applying for certification we may collect:

•      Professional experience

•      Supporting documentation

•      Educational records

•      Veterinary references (where applicable)

•      Continuing education records

•      Application responses

•      Examination records

•      Case documentation submitted during the examination process

Website Information

When visiting our website we may automatically collect:

•      IP address

•      Browser type

•      Device information

•      Pages viewed

•      Date and time of access

•      Referring website

•      General geographic location

This information helps improve website performance and security.

2. How We Use Your Information

We use information only for legitimate Board purposes, including:

•      Reviewing certification applications

•      Verifying eligibility requirements

•      Administering examinations

•      Issuing certifications

•      Maintaining certification records

•      Managing memberships

•      Responding to inquiries

•      Sending Board announcements

•      Delivering newsletters (where subscribed)

•      Improving our website and services

•      Protecting the integrity of the certification process

•      Preventing fraud or misuse

3. Payment Information

Application fees, certification fees, examination fees, membership fees, and other payments are processed securely through Stripe.

The Board does not store or have access to your complete payment card information.

Payment processing is subject to Stripe's own Privacy Policy and Terms of Service.

4. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission is completely secure, we continually work to safeguard applicant and member information using industry-standard security practices.

5. Sharing Information

We do not sell personal information.

Information may only be shared when necessary to:

•      Process certification applications

•      Administer examinations

•      Verify credentials

•      Process payments

•      Comply with applicable laws

•      Protect the rights or safety of the Board or others

Service providers acting on our behalf are required to protect personal information appropriately.

6. Certification Records

Certification records are maintained to support the integrity of the Board's credentialing programs.

Successful candidates may have limited professional information published within the Board's public directory, including:

•      Name

•      Credential earned

•      Certification number

•      Country

•      Certification status

Applicants may request corrections to inaccurate information.

7. Membership Information

Companion Members and professional members may receive:

•      Board newsletters

•      Educational updates

•      Member announcements

•      Invitations to participate in surveys

•      Opportunities to feature their dogs or stories (with permission)

Members may unsubscribe from marketing communications at any time.

8. Cookies

Our website may use cookies and similar technologies to:

•      Improve website functionality

•      Remember preferences

•      Analyze website traffic

•      Enhance user experience

You may disable cookies through your browser settings, although some website functions may not operate correctly.

9. International Users

The Board welcomes applicants and members from around the world.

By providing information through our website, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your country of residence.

10. Your Rights

Depending on applicable law, you may have the right to:

•      Access your personal information

•      Correct inaccurate information

•      Request deletion of personal information

•      Withdraw consent where applicable

•      Object to certain processing

•      Request a copy of your information

Some information may be retained where necessary to preserve certification records or comply with legal obligations.

11. Data Retention

We retain personal information only for as long as necessary to:

•      Administer certifications

•      Maintain certification history

•      Meet legal and regulatory obligations

•      Resolve disputes

•      Protect the integrity of the Board's credentialing programs

12. Children's Privacy

Our services are intended for adults and professionals.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.

13. Third-Party Services

Our website may include links to third-party websites or services.

Examples include:

•      Stripe

•      Fillout

•      Social media platforms

•      Email service providers

We are not responsible for the privacy practices of third-party websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on this website with the effective date listed at the top of the page.

15. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Board of Canine Behaviorists

Email:  privacy@caninebehaviorists.org

Website:  www.caninebehaviorists.org